CENTRE OF MANAGEMENT SCIENCES
PROF. DR. ZAINUDIN AWANG
PROFESSOR (VK7)
Ph.D (Marketing) (UMT), Master in Applied Statistics (Western Michigan University, Kalamazoo), Degree in Statistics (Iowa State University Of Science And Technology), Diploma in Statistics (UiTM)
Contact Information
Primary Email:
zainudinawang@unisza.edu.my
Office Phone:
09-668 8267
Office Address:
School of Management Sciences
Faculty of Business and Management
Gong Badak Campus
Universiti Sultan Zainal Abidin
21300 Kuala Nerus, Terengganu
Research Interest:
Structural Equation Modelling, Service Marketing, Customer Relationship Marketing, Hospitality Management, Service Quality Management, Instrument Development, and Market Research.
Journal Article
1.
Framing The Retirement Planning
Behavior Model Towards Sustainable Wellbeing Among Youth: The Moderating Effect
of Public Profiles (2020), Sustainability (switzerland), pp. 1-24, ISSN:
20711050 [Indexed by: ISIQ2 – Co-author]
2.
Mediating Role of Employee
Commitment in The Relationship Between Transformational Leadership Style and
Employee Performance (2020), Humanities and Social Sciences Reviews, pp.
624-637, ISSN: 23956518 [Indexed by:
Scopus – Main Author]
3.
Developing and Validating The
Measurement Model for Financial Literacy Construct Using Confirmatory Factor
Analysis (2020), Humanities and Social Sciences Reviews, pp. 413-422, ISSN:
23956518 [Indexed by: Scopus – Main
Author]
4.
The Importance of Supportive
Leadership in The Sewerage Operation Industry in Malaysia: a Case of Indah
Water Konsortiumprivate Limited (iwk) (2020), Humanities and Social Sciences
Reviews, pp. 149-162, ISSN: 23956518 [Indexed
by: Scopus – Main Author]
5.
The Direct Effect of Climate
Emergency and Safety Climate on Intention to Safety Behavior: a Study (2020),
Humanities and Social Sciences Reviews, pp. 178-189, ISSN: 23956518 [Indexed by: Scopus – Main
Author]
6.
Developing Items for Measuring
Quality of Work Life Among Malaysian Academics: an Exploratory Factor Analysis
Procedure (2020), Humanities and Social Sciences Reviews, pp.1295-1309, ISSN:
23956518 [Indexed by: Scopus – Main
Author]
7.
The Impact of Employee Safety
Climate on Safety Behavior in Small & Medium Enterprises: an Empirical
Study (2020), Humanities and Social Sciences Reviews, pp. 163-177, ISSN:
23956518 [Indexed by: Scopus – Main
Author]
8.
Exploring and Developing an
Instrument for Measuring System Quality Construct in The Context of E- Learning.
(2020), International Journal of Academic Research in Business and Social
Science., pp. 403-413, ISSN: 2222-6990 [Indexed
by: ERA – Co-author]
9.
Effects of Environmental
Awareness on Green Practices: a Study Among Homestay Operators in Selangor (2020),
International Journal of Academic Research in Business and Social Sciences, pp.
905-916, ISSN: 2222-6990 [Indexed by: ERA
– Co-author]
10.
Expert Review and Pretesting of
Behavioral Supervision in Higher Education (2020), Journal of Applied Research
in Higher Education, pp. 767-785, ISSN: 20507003 [Indexed by: Other Index – Co-author]
11.
Knowledge Sharing in
Multicultural Organizations: Evidence from Pakistan (2020), Higher Education,
Skills and Work-Based Learning, pp. 497-517, ISSN: 20423896 [Indexed by: ISI Main Author]
12.
Comparison Between Cb-Sem and
Pls-Sem: Testing and Confirming The Maqasid Syariah Quality of Life Measurement
Model (2019), Journal of Social Sciences Research, pp. 608-614, ISSN: 24136670
[Indexed by: Scopus – Co-author]
13.
Assessing The Effects of
Service Quality on Customer Satisfaction (2019), Management Science Letters,
pp. 13-24, ISSN: 19239335 [Indexed by:
Scopus – Co-author]
14.
The Influence of Hospital Image
and Service Quality on Patients’ Satisfaction and Loyalty (2019), Management
Science Letters, pp. 911-920, ISSN: 19239335 [Indexed by: Scopus Main Author]
15.
Antecedents and Consequences of
Employee Safety Climate in The Small Manufacturing Enterprises: Translation,
Validation and Application of The Generic Safety Climate Questionnaire (2019),
International Journal of Innovation, Creativity and Change, pp. 307-328, ISSN:
22011315 [Indexed by: Scopus – Main
Author]
16.
The Art of Covariance Based
Analysis in Behaviour-Based Safety Performance Study Using Confirmatory Factor
Analysis: Evidence from Smes (2019), International Journal of Innovation,
Creativity and Change, pp. 351-370, ISSN: 22011315 [Indexed by: Scopus – Main Author]
17.
The Impact of Transformational
Leadership on Employee Commitment in The Construction Industry (2019),
International Journal of Innovation, Creativity and Change, pp. 151-167, ISSN:
22011315 [Indexed by: Scopus – Main
Author]
18.
Conceptual Framework for The
Best Practices of Behavior-Based Safety Performance Evaluation in Small and
Medium Enterprises (2019), Journal of Applied Engineering Science, pp. 504-513,
ISSN: 14514117 [Indexed by: Scopus – Main
Author]
19.
Influence of Job Satisfaction
on Organizational Commitment in Public Universities of Jordan (2019),
International Journal of Innovation, Creativity and Change, pp. 138-156, ISSN:
22011315 [Indexed by: Scopus – Co-author]
20.
Does Gender Difference Play
Moderating Role in The Relationship Between Entrepreneurial Marketing and
Bangladeshi Sme Performance? (2019), Accounting, pp. 35–52, ISSN: 23697393 [Indexed by: Scopus – Main
Author]
21.
Exploring The Items for
Measuring The Marketing Information System Construct: an Exploratory Factor
Analysis (2019), International Review of Management and Marketing, pp.1-11,
ISSN: 2146-4405 [Indexed by: Other Index
– Main
Author]
22.
The Influence of Quality of
Work Life (qwl) and Organizational Commitment on Job Performance Among
Academics in The Malaysian Public Universities (2019), International Journal of
Humanities and Social Science Research, pp. 71-76, ISSN: 2455-2070 [Indexed by: Other Index – Co-author]
23.
The Influence of Corporate
Image on Customer Loyalty: The Case of Coca-Cola Drinks (2019), International
Journal of Humanities and Social Science Research, pp. 122-130, ISSN: ISSN:
2455-2070 [Indexed by: Other Index – Main
Author]
24.
Validating a Measure for
Altruistic Self Towards The Responsible Plate Food Consumption: a Mix Method
Approach (2019), International Journal of Business and Society, pp. 211-228,
ISSN: 15116670 [Indexed by: ISI – Main
Author]
25.
The Effect of Product Quality,
Medical Price and Staff Skills on Patient Loyalty Via Cultural Impact in
Medical Tourism (2018), Management Science Letters, pp. 1421-1428, ISSN:
19239335 [Indexed by: Scopus – Co-author]
26.
Issues in The Hospitality
Industry in Malaysia (2018), International Journal of Academic Research in
Business and Social Sciences, pp. 620 – 627, ISSN: 2222-6990 [Indexed by: ERA – Co-author]
27.
The Exploration of Relationship
Among Government Support, Experience, Attitude Towards Business, Women
Entrepreneurs Performance and Expert Viewer Opinion in Indonesia (2018),
International Journal of Academic Research in Business and Social Sciences,
pp.1478 – 1486, ISSN: 2222-6990 [Indexed
by: ERA – Co-author]
28.
Ramification of Crowdfunding on
Entrepreneur Self-Efficacy (2018), International Journal of Academic Research
in Business and Social Sciences, pp. 882–895, ISSN: 2222-6990 [Indexed by: ERA – Main Author]
29.
Sustainable Tourism: The
Moderating Effect of Tourists’ Educational Background in The Relationship
Between Green Practices and Customer Satisfaction (2018), International Journal
of Engineering & Technology, pp. 21-27, ISSN: 2227-524X [Indexed by: Other Index Main
Author]
30.
Entrepreneurship as
Entrepreneur: The Influences of Personality and Competencies to The New
E-Commerce Venture Creation in Malaysia. (2018), International Journal of
Creative Future & Heritage (ijcfh), pp. 89-100, ISSN: 2289-4527 [Indexed by: Other Index – Co-author]
31.
Exploratory Factor Analysis
(efa) and Constructs Validity for Items Used to Measure The Impact of Human
Resource Management Practices on Employees’ Job Satisfaction (2018), Saudi
Journal of Business and Management Studies (sjbms), pp. 1025-1036, ISSN:
24156663 [Indexed by: Other Index – Main
Author]
32.
Technopreneurial Competency
Effects on Technology-Based Bangladeshi Sme Performances: a Structural Equation
Modelling (2018), International Journal of Entrepreneurship and Small &
Medium Enterprise, pp. 55-75, ISSN: 2289-8336 [Indexed by: Other Index – Main Author]
33.
Upshot of Generation \’z\’
Entrepreneurs\’ E-Lifestyle on Bangadeshi Sme Performance in The Digital Era
(2018), International Journal of Entrepreneurship and Small & Medium Enterprise,
pp. 97-118, ISSN: 2289-8336 [Indexed by:
Other Index – Main Author]
34.
Ramification of Crowdfunding on
Bangladeshi Entrepreneur’s Self-Efficacy (2018), Accounting, pp. 129-138, ISSN:
2369-7393 [Indexed by: Other Index – Main
Author]
35.
Exploratory Factor Analysis of
Entrepreneurial Orientation in The Context of Bangladeshi Small and Medium
Enterprises (smes) (2018), European Journal of Management and Marketing
Studies, pp. 81-94, ISSN: 2501 – 9988 [Indexed
by: Other Index – Main Author]
36.
Role of Employee Engagement on
Compensation System and Employee Performance Relationship Among
Telecommunication Service Providers in Bangladesh (2018), International Journal
of Human Resource Studies, pp. 20-37, ISSN: 2162-3058 [Indexed by: Other Index – Main Author]
37.
The Impact of Life Satisfaction
on Substance Abuse: Delinquency as a Mediator (2018), International Journal of
Adolescence and Youth, pp. 25-35, ISSN: 02673843 [Indexed by: ISI – Co-author]
38.
Validating The Maqasid Shariah
Prison Quality of Life (mspqol) Among Drug-Abuse Inmates Using Confirmatory
Factor Analysis (2017), International Journal of Applied Business and Economic
Research, pp. 91-103, ISSN: 09727302 [Indexed
by: Scopus – Co-author]
39.
The Influence of Green
Practices by Non-Green Hotels on Customer Satisfaction and Loyalty in Hotel and
Tourism Industry (2017), International Journal of Green Economics, pp. 1-14,
ISSN: 17449928 [Indexed by: Scopus – Co-author]
40.
Perception of Tourism Impact
and Support Tourism Development in Terengganu, Malaysia (2017), Social
Sciences, pp. 1-2, ISSN: 20760760 [Indexed
by: Scopus – Co-author]
41.
The Role of Ar-Rahnu\’s
Benefits – Sacrifices Exchange Towards Relationships Between Customers and
Islamic Financial Institutions (2017), Pertanika Journal of Social Sciences and
Humanities, pp. 127-139, ISSN: 01287702 [Indexed
by: Scopus – Main Author]
42.
Strategic Information Systems
Sophistication and Strategic Performances of Islamic Banks: The Role of User
Information Systems Expertise (2017), World Applied Sciences Journal, pp. 1936-1945,
ISSN: 1818-4952 [Indexed by: ERA – Co-author]
43.
Does Perception Towards
Insurable Risks Mediate The Relationship Between Firm\’s Leverage and General
Takaful Demand? (2017), World Applied Sciences Journal, pp. 1423-1433, ISSN:
1818-4952 [Indexed by: ERA – Co-author]
44.
Does Education Moderates The
Relationship Between Decision Factors and Purchase Decision of Family Takaful
Protection in Malaysia? (2017), World Applied Sciences Journal, pp. 1849-1863,
ISSN: 1818-4952 [Indexed by: ERA – Co-author]
45.
Modelingstructural Model for
Higher Order Constructs (hoc) Using Marketing Model (2017), World Applied
Sciences Journal, pp. 1434-1444, ISSN: 1818-4952 [Indexed by: ERA – Main Author]
46.
Inflight Service Quality of
Malaysia Airlines: Validation Using Sem and Amos (2017), International Journal
of Academic Research in Business and Social Sciences, pp. 478-497, ISSN:
2222-6990 [Indexed by: ERA – Main
Author]
47.
Does Motivation Predicts
Performance of Takaful Salespeople? (2017), World Applied Sciences Journal, pp.
2665-2669, ISSN: 1818-4952 [Indexed by:
ERA – Co-author]
48.
Green Image Implication Towards
Customer Satisfaction and Customer Loyalty in The Malaysian Hotel Industry
(2017), International Journal of Research in Social Sciences, pp.144-161, ISSN:
2249-2496 [Indexed by: Other Index – Co-author]
49.
Social Business Efficiency:
Instruments Development and Validation Procedure Using Structural Equation
Modelling (2017), International Business Management, pp. 222-231, ISSN:
1993-5250 [Indexed by: Other Index – Main
Author]
50.
The Effects of Motivation on
International Tourists’ Destination Loyalty: Satisfaction as The Mediator
(2017), The Social Sciences, pp. 1759-1769, ISSN: 1818-5800 [Indexed by: Other Index – Co-author]
51.
Developing The Patients\’
Loyalty Model for Medical Tourism Industry: The Case of Malaysia (2017),
International Journal of Society Systems Science, pp. 139-164, ISSN: 1756-252X
[Indexed by: Other Index – Main
Author]
52.
Integrity According to Islamic
Perspective: Analysis of Integrity Level Among Teachers of Islamic Education
(2017), Journal of Global Business and Social Entrepreneurship (gbse), pp.
20-26, ISSN: 24621714 [Indexed by: Other
Index – Main Author]
53.
You Abuse but I Will Stay: The
Combined Effects of Job Stress, Customer Abuse, and Emotional Intelligence on
Employee Turnover (2017), Journal of Management Development, pp. 899-914, ISSN:
02621711 [Indexed by: ISI – Main
Author]
54.
The Impact of Social Innovation
on an Enterprise Success: Item Validation (2017), Pertanika Journal of Social
Sciences and Humanities, pp. 99-110, ISSN: 01287702 [Indexed by: ISI Main Author]
55.
Modelling Social Innovation for
Young Entrepreneurs Living in The Marginalised Communities in Malaysia (2017),
Pertanika Journal of Social Sciences and Humanities, pp.111-122, ISSN: 01287702
[Indexed by: ISI – Main
Author]
56.
Social Innovation and Its
Influence on Youth Start-Ups: The Marginalised Communities in Malaysia (2017),
Pertanika Journal of Social Sciences and Humanities, pp. 89-98, ISSN: 01287702
[Indexed by: ISI – Main
Author]
57.
Environmental Management
Practices in The Tourism Industry in Malaysia (2016), Man in India, pp.
5241-5252, ISSN: 00251569 [Indexed by:
Scopus – Co-author]
58.
Exq: Measurement of Healthcare
Experience Quality in Malaysian Settings: a Contextualist Perspective (2016),
International Journal of Pharmaceutical and Healthcare Marketing, pp. 1-20,
ISSN: 1750-6123 [Indexed by: Scopus –
Main
Author]
59.
Measuring Positive Youth
Development: Confirmatory Factor Analysis (2016), International Journal of
Applied Business and Economic Research, pp. 9441-9451, ISSN: 09727302 [Indexed by: Scopus – Co-author]
60.
The Likert Scale Analysis Using
Parametric Based Structural Equation Modeling (sem) (2016), Computational
Methods in Social Sciences, pp. 13-21, ISSN: 2344-1232; [Indexed by: Other Index – Main Author]
61.
A Comparative Study Between
Gsca-Sem and Pls-Sem (2016), Mj Journal on Statistics and Probability, pp.
63-72, ISSN: 927-7032 [Indexed by: Other
Index – Main Author]
62.
Talent Development Model for a
Career in Islamic Banking Institutions: a Sem Approach (2016), Cogent Business
& Management, pp. 1-2, ISSN: 2331-1975 [Indexed
by: ISI – Main Author]
63.
I’m Loving it but Hating Us:
Understanding Consumer Emotions and Perceived Service Quality of Us Fast Food
Brands (2015), British Food Journal, pp. 2344-2360, ISSN:0007070X [Indexed by: ISIQ3 – Co-author]
64.
An Evaluation of Measurement
Model for Medical Tourism Research: The Confirmatory Factor Analysis Approach
(article) (2015), International Journal of Tourism Policy, pp. 29-45, ISSN:
17504090 [Indexed by: Scopus – Main
Author]
65.
The Effect of Finance,
Infrastructure and Training on The Performance of Small and Medium Scale
Enterprises (smes) in Nigeria. (2015), International Journal of Business and Technopreneurship,
pp. 421-452, ISSN: 2231-7090 [Indexed by:
Other Index – Co-author]
66.
The Effects of Financial
Factors on Takaful Demand in Malaysia (2015), Journal of Entrepreneurship and
Business, pp. 17 – 29, ISSN: 2289-8298 [Indexed
by: Other Index Co-author]
67.
A Conceptual Analysis on
Co-Operative Enterprise (kosiswa) at Institute of Higher Learning (ihls) in
Malaysia: Transformation of Malays Economies Agenda (2015), International
Journal of Management Sciences, pp. 372-383, ISSN: 2310-2829 [Indexed by: Other Index – Coauthor]
68.
Parametric and Non Parametric
Approach in Structural Equation Modeling (sem): The Application of
Bootstrapping (2015), Modern Applied Science, pp. 58-68, ISSN: 1913-1844 [Indexed by: Other Index – Main
Author]
Book
1.
Statistics Fourth Edition
(2019), OXFORD FAJAR, ISBN: 9789834729608 – Main Author
2. Statistics Polytechnic Series Fourth Edition (2019), OXFORD FAJAR,
ISBN: 9789834729622- Main Author
3.
Application of Theory, Methodology
and Analysis in Conducting Research (2018), Penerbit UniSZA, ISBN:
9789672231110 – Co-author
4.
Quantitative Analysis – The
Managerial Problem Solving Approach (2018), UTeM Press, ISBN:
978-967-214-452-7-1 – Main Author
5.
Pendekatan Mudah Sem
(structural Equation Modeling) (2018), MPWS Rich Resources, ISBN:
978-967-0942-58-2 – Main Author
6.
Exploring The Measurement of
Maqasid Shariah Quality of Life (2016), Penerbit UniSZA, ISBN: 9789670899497 – Co-author
7.
Penerokaan Pengukuran Kualiti
Hidup Maqasid Syariah (2016), Penerbit UniSZA, ISBN: 978967-0899-39-8 – Co-author
8.
Sem Made Simple: a Gentle
Approach to Learning Structural Equation Modeling (2015), MPWS Rich
Publication, Bangi, ISBN: 978 967 110 998 4 – Main Author
9.
Postgraduate Research Proposal:
a Step by Step Guide in Writing Proposal for Postgraduate Students (2015), MPWS
Rich Publication, ISBN: 9789671258187 – Main Author
10. Statistics Third Edition Polytechnic Series (2015), Oxford Fajar Sdn
Bhd (008974-T), Shah Alam Selangor, ISBN: 978 983 47 1514 4 – Co-author
11. Statistics for Uitm 4th Edition (2015), Oxford Fazar Sdn Bhd, Shah
Alam Selangor, ISBN: 978 983 47 1527 4 – Co-author
12. Statistics 3rd Edition (2015), Oxford Fajar Sdn Bhd, Shah Alam
Selangor, ISBN: 978 983 47 1528 1 – Co-author
13. Statistics for Uitm (2006), Oxford Fajar, ISBN: 9789834729592 – Main
Author
Co-Researcher
1.
Exploring Self-Service
Technology (sst) on Grabcar Users: a Developed Integrated Post-Hoc Structural
Equation Modeling (post-Sem), Geran Agensi Luar, Government (2019), Grant
Value: RM34,000
2.
Substance Abuse Among
Adolescents in Malaysia: Developing a Comprehensive At-Risk Adolescent
Screening Tool for Primary Prevention, Geran Dalaman Universiti, University
(2017), Grant Value: RM55,000
3.
Persepsi Golongan Belia
Terhadap Kerjaya Dalam Sektor Pembinaan.kajian di Pantai Timur, Malaysia, Geran
Dalaman Universiti, University (2017), Grant Value: RM5,000
4.
Develop a New Model of Dynamic
Postgraduate Supervision Climate in Public Higher Education, Skim Geran
Penyelidikan Fundamental – Frgs, Government (2016), Grant Value: RM50,000
5.
Pengaruh Empowermen Psikologi
Terhadap Kepuasan Kerja,komimen Organisasi dan Kelakuan Kewarganegaraan
Organisasi di Kalangan Anggota Tentera Darat Malaysia, Research Acculturation
Collaborative Effort – Race, Government (2015), Grant Value: RM50,000
6.
Modelling The Perceived Social Support,
Positive Development, Life Satisfaction, and Problem Behavior Among Care and
Cure Rehabilitation Center (ccrc) Youth Clients., Geran Agensi Luar, Government
(2015), Grant Value: RM40,000
7.
Pembinaan Kerangka Model dan
Indeks Kualiti Hidup Islam (i-Qol) di Bawah Program Pendekatan Komprehensif
Rawatan Penagihan Opiat, Skim Geran Penyelidikan Nic – Nrgs, Government (2013),
Grant Value: RM1,445,700
1. MSD21002 – Research Methodology, SEM II 2019/2020,
2. MSM20803 – Marketing Research, SEM II 2018/2019,
3. MSS22303 – Service Marketing, SEM II 2018/2019,
4. MSS22103 – Business Research Methodology, SEM II 2017/2018,
5. MSS21903 – Business Statistics, SEM II 2016/2017,
6. MTF4023 – Business Research Methodology, SEM II 2015/2016,
7. MQF3023 – Business Statistics, SEM II 2014/2015,
1.
Sijil Perkhidmatan Cemerlang
(2018), Sijil Perkhidmatan Cemerlang, Sijil Khidmat Cemerlang Leader
2.
Silver Medal Mpi 2018 (2018),
Redesigning Post Graduate Supervision for Higher Education 4.0: a Training
Module, Minggu Penyelidikan dan Inovasi 2018 – Member
3.
Anugerah Penerbitan Artikel
Fesp 2017 (2018), Anugerah Penerbitan Artikel Fesp 2017, Unisza – Leader
4.
Sijil Khidmat Tanpa Cuti Sakit
(2018), Sijil Khidmat Tanpa Cuti Sakit, Unisza – Leader
5.
Sijil Perkhidmatan Cemerlang
2017 (2018), Sijil Perkhidmatan Cemerlang 2017, Unisza Leader
6.
Anugerah Royalti Buku Tertinggi
2018 (2018), Penerokaan Pengukuran Kualiti Hidup Maqasid Syariah, Majlis
Syarahan Tahunan Naib Canselor 2018/ Unisza – Member